Android tablet stuck on downloading update screen

Click on next to move on to the process. Step 3: Select the faulty type, in our case we will select cannot access phone and touch does not work other faults also exits such as broken or black screen. Step 4: Next you need to select the correct device name and model for your phone then click next. Step 5: If the software requires you boot your phone on download mode, just follow the steps and instructions on the window. Step 6: When the phone is in download mode, the program will download the recovery package for your phone.

Once this process is complete, the software then deep scan the internal storage and displays all the data that may be extracted from the device. Select the files you require and click the recover button to begin recovering them. By following the steps above, you will be able to recover your data from your device.

Once your data is safely backed up on your computer, you can proceed with the process to fix it. Download Win Download Mac. Now that all the data is stored in a safe place, you should start the process of exiting the Samsung download mode and ensure that your device runs as intended. Follow the steps below and the phone will be fixed in no time at all. Yet another method involves downloading stock firmware and Odin flashing tool.

This method is a little technical and requires some expertise. This is a program that allows Android users to access their devices on PC and perform tasks such as transferring of files, updating software, deleting files and applications and a number of other tasks.

When a device is synced with either of these programs, a user will be able to backup data and manage programs, and this can go a long way to solving the problem of an Android device that will not boot correctly. When using the PC suite, the phone should be on the booting mode. This allows the user to access critical settings even when the phone has not switched off completely.

Users can access PC suite for their different devices by performing a simple search online. In most cases, a PC suite for a given device will not work for that of another device. This way, one should only search the suite for the specific device they have. If PC suite does not work and neither of the other soft reset methods has worked, then the problem with an Android device is deep and a hard reset should be considered.

The problem with hard resets is that data is lost. It involves removing all data from a device and restoring default settings as the device was when new. This is the ultimate troubleshooting method. Hard resets have been used as standard troubleshooting methods when Android devices have software related problems. Depending on what ails an Android device, a hard reset can help solve the problem of getting stuck on the boot screen.

When performing a hard reset, the device should be powered off. When the device cannot power off, the battery should be pulled or one of the methods explained above used to power it off.

Again, the device should not be connected to a charger. On some devices, hard reset works even when they are powered on. Hard resets, just like accessing Safe Mode, involve holding key combinations. The process will take a few minutes and the device will restart. This is the same as "Factory Data Reset' accessible on Android devices settings. Hard reset key combinations can be accessed from the device manufacturer's website or from third party sources online. When a hard reset is performed on an Android device, everything is erased.

The user loses files and also loses applications. This helps in case the problem was occurring as a result of an app or a malicious file being added to it. Ergo, this comes as a quick fix when a virus needs to be removed. The only downside is that a user has no capacity to filter what they want to eliminate. In essence, a hard reset will revert a device back to its original state. All messages, call logs, pictures, music, videos, cache and contacts are erased.

Granted, Safe Mode is recommended in solving this type of a problem. The good thing with Safe Mode is that it only disables applications that were not there when a device was new. This gives the user a better chance at troubleshooting the problem. However, when using safe mode, it might take some time before the problem is solved completely. Again, the disabled applications are not necessarily lost or uninstalled.

Users can choose to enable these applications or uninstall them as the troubleshooting dictates. In situations where Safe Mode is not accessible or does not fix the problem of a phone stuck on boot screen, then a hard reset comes as an indispensable tool. A hard reset should be the last option as no one wants to lose data. Even then, it is one of the troubleshooting tools that will fix many software related issues, files and any other form of problem within a few minutes.

However, when the problem is deep rooted into the device's operating system OS , even a hard reset will not fix it. Problems related to a devices ROM, short for Read Only Memory, firmware, bootloader and Android version are not fixed with a simple hard reset. If a device gets stuck on the boot screen due to software customizations or the user tried installing custom ROM, unlocking, flashing or manipulating the system, a hard reset will not fix the issue.

This is because the issue is on the very framework that the device runs on. When customizations and manipulations are done on a device, they instruct the device on how to handle future processes, among them resets. With a hard reset, software updates cannot be reversed.

This means that a device that was recently updated to Android 6. The device retains its updated Android version. This means that if the booting problem is as a result of software upgrade or update, it will still occur after a hard reset. In most cases, software problems occur when the installation process does not complete. This leads to a corrupt software that a device cannot run on. If this is the case, then advanced troubleshooting might just offer a good fix.

When all the troubleshooting methods listed above won't work, advanced troubleshooting will reboot a device safely and get it out of the boot loop. However, advanced troubleshooting does not augur well with most users and, therefore, tend to be overlooked and a device is ruled out as spoiled.

Advanced troubleshooting alters a device's firmware and the core software that a device runs on. To this end, it is advisable that users consider filing warranty claims if the device is still covered, before attempting this troubleshooting. When the firmware of a device is altered, the warranty will be void.

This means that letting a manufacturer handle the issue will be a good decision. If, however, a device's warranty has already expired, then proceeding with advanced troubleshooting is the only option. When performing this kind of troubleshooting, there are important details that a user needs to remember. First off, unlocking the bootloader of an Android device will eliminate all user date from a device by formatting the internal memory.

Before any custom or stock ROM is installed into a device, it is advisable that the user confirms that the ROM was made for their specific device.

This can be done by checking the model number of a device. Before a new ROM, Kernel, patch or mod is installed, a user needs to backup the original ROM just in case the installation does not work. Firmware and software changes can result to more issues when directions are not followed during the installation process.

When a user skips a step during installation or installs a software or firmware that does not resonate with the build of a device, the device will not run.

This will have added a problem on top of an existing problem. It should be noted that neither of the advanced troubleshooting should be done as a first step. Carrying out these steps will lead to loss of data and, when not done correctly, may result in more issues. When secondary issues arise while trying to fix a device stuck on the boot screen, troubleshooting the issue will involve a hard reset or flashing a new ROM onto a device. For those who are not tech savvy, taking a device to a professional who will follow the directions to the letter is advisable.

This helps reduce problems that may arise from wrong installations or wrong updates. Advanced troubleshooting is a little technical. However, users can still follow through if only they are keen.

This is the option a user has left after a device will not load past its logo even after trying all soft and hard reset methods.

The problem will be caused by a serious issue on the device's software and firmware. To resolve it, therefore, a defective software needs to be replaced with a functional one.

This reverts a phone back to its initial working state. Like all other methods, care should be taken not to spoil the device more while trying to correct the issue. When the bootloader of a device is not functioning properly, there is a chance that a device will not boot as it should and might get stuck on the startup screen. Put simply, a bootloader is software or a code that gets executed when a device is powered on.

The bootloader is executed before the OS of a phone starts loading. The bootloader in every Android device instructs the Kernel to boot as it should. When a problem occurs with the bootloader, a device will not know how to boot correctly. This can result in the device displaying the phone's logo then powering on and off repeatedly.

This loop will go on until the problem is resolved. In most cases, manufacturers lock bootloaders. This means that it is impossible to customize the software that runs a device. When a bootloader has been unlocked, it gives the user great access, allowing them to tinker and to change the settings of a device to satisfaction.

Problems with the bootloader normally occur when a user unlocks the boot loader while flashing a custom ROM. During the unlock process, the bootloader might have been tampered with, making it start malfunctioning.

The problem, however, can be reversed. In most cases, issues with the bootloader make a device reboot continuously. What's new. New posts New profile posts Latest activity. Current visitors New profile posts Search profile posts Billboard Trophies. Samsung tablet still stuck on downloading do not turn off target. Thread starter yfm Start date Jan 16, Forums Tablets Android Tablets. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.

Previous Next Sort by votes. Jan 16, 1 0 0. Have tried all options in forum Product SM-T Does not turn off or on, just stuck on screen. Apr 6, 25, , 13, First you need to get it to turn off.

If it won't, then you have to wait for it to run out of power. Once it has run out. Plug it in to charge but leave it turned off.

Once it has charged try turning it on in "Safe Mode". If it will launch in "Safe Mode" you will have limited access, but then you will also know you have either a bad app, virus, malware, or something of this nature on the device that you will need to remove. To get into "Safe Mode" please do the following. First turn off the tablet.

Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

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