Outlook emails wont download on my android

Make sure your email account is supported. If you're not sure which type of email account you have, check with your workplace support team, email provider or Internet service provider ISP. If you can't sign in to an account that you've already added, remove your account, then add it again. Learn about two-step verification :. App passwords and two-step verification. Set up 2-step verification for Microsoft Common problems with 2-step verification. Use Microsoft Authenticator with Microsoft Table of contents.

Android mobile setup. Other mobile devices. Troubleshooting on Mobile. Common issues Delete phone partnerships Can't install the Outlook app Outlook app crashing I can't find a feature that I need I can't sign into the app. Sync and sign in issues Outlook. Need more help?

Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The app will then connect to the email servers and fetch new messages for you. Remember to update the password everywhere else you use that account whenever you change the password. Like all apps on your device, your email app saves data and cache files on your phone. While these files don't normally cause any issues, it's worth clearing them to see if that fixes the email sync issue on your Android device.

Deleting data and cache files won't delete your emails; your emails are stored on your email provider's server. To clear the cache:. For best performance, you should keep your apps up to date. If it's been a while since you updated your email app, it's worth looking in the Play Store if an update is available. New updates fix many existing bugs in the app. If your emails aren't syncing because of such a bug, this will fix the issue for you:.

If your email is not syncing yet, you may have an issue with account configuration. In this case, removing and re-adding your account to the app could fix it. This way, you can confirm the settings to make sure nothing is misconfigured. To do this, you'll need first to remove your email account from the app. Then, re-add the same account using the option in your email client. Lastly, it could be that emails are syncing just fine, but your phone isn't sending you notifications for them.

You can fix this issue by enabling notifications for your email client specific steps vary from one device to another :. If you've been missing your emails because your phone wasn't syncing them, you should have fixed the issue using the above methods. Now that your emails are back up and running, you should make sure you're getting the most out of your email app.

Have a look at our tips for mobile Gmail for advice. If the new Gmail design on iPhone or Android fazes you, then walk through these features to stay productive with your emails. This is a serious cause of concern as you stand a chance of missing out on important work-related emails. If messages are not delivered on time, you land into trouble. However, there is no need to panic just yet. There are several easy solutions that you can try to fix the issue. These solutions will be discussed in detail in this article.

Well, for any email client app to work properly and sync your account to load incoming messages, it needs a stable internet connection.

When messages fail to appear in the inbox, the first thing that you need to check is your internet connection. The easiest way to check internet connectivity is to open YouTube and try playing any random video.

If it plays without buffering, then it means that your internet is working fine and the cause of the problem is something else. However, if the cause of the problem is your internet itself, then there are several things that you can try to resolve the issue.

Try reconnecting to your Wi-Fi. Switch off your Wi-Fi and turn it back on again and allow your mobile to connect to the Wi-Fi network again. You can also switch on the airplane mode for some while and turn it back off.

Since you can add multiple accounts to Outlook, the problem may be associated with a single account and not the app itself. The Outlook app allows you to access the settings for every individual account separately. A lot of Android users have been able to fix Outlook not syncing on Android problem by just resetting their accounts. Follow the steps given below to see how. Now tap on the Hamburger icon also known as a three-line menu on the top left-hand side of the screen.

After that click on the Settings icon a cogwheel at the bottom of the screen. If resetting your account did not solve the problem, then you can go ahead and remove the account altogether. Also, open Outlook on a web browser and remove your Android smartphone from the Sync list.

Doing so will remove any previously existing complications or misaligned settings that resulted in Outlook not syncing. It will give a fresh start and establish a new connection between Outlook and your account. You can follow the steps given in the previous method to navigate to the settings for your account.